My Brother Bert

Marsoni

M251S

$16.95

Get it in 3 business days with 1 day shipping. Friday, May 29

My Brother BertBert's little sister knows that he loves to bring home pets and hide them in his room, and her curiosity about what is going on in there has been building and building. Finally she simply cannot wait any longer to check it out for herself. Inside, she discovers a zoo worthy collection of animals tucked into every nook and cranny. But after she gets them out and about, can she undo the chaos and put everyone back in their proper places before Bert

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Exchange/Return Notes

We offer a 30-day return/exchange service after receiving.
Final sale items are not eligible for returns or exchanges.
To process your return/exchange, please contact us at [email protected]
Please click here for more details>>> Return & Exchange Policy

The process was very smooth and fairly quick. The only challenge I had was that the CLAIM status showed complete but I had to manually go look up the status. There was no email or notification it was closed. After manually checking the status, I called customer support and they said since I called in, they would process the payout. I wonder if I didnt call in if they would have processed it? Also, the phone rep said they would issue me a amazon egift card but then the next day I received a email saying they mailed out the payout. Very poor communication but so far the process was easy and fast.

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Reviewed in the United States on April 1, 2026

Verified Purchase

Whiting, US

★★★★★ 5

Got full credit back. Great service

Sent us Amazon credit for the full amount after our lounge chairs fell apart in less than a year. Great service!

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Reviewed in the United States on November 19, 2025

Verified Purchase

Jose NYC

San Leandro, US

★★★★★ 5

100% recommended

They are very responsive and a super easy process. I have protected most of my purchases with them!!!!

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Reviewed in the United States on February 14, 2026

Verified Purchase

George R.

Natrona Heights, US

★★★★★ 1

Don't waste your time. They'll just deny claim

Not a very reliable form of insurance. I had to file a claim on a 2 month old bedframe and they gave me the run around until I contacted Amazon.

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Reviewed in the United States on January 8, 2025

Verified Purchase

Fort Morgan, US

★★★★★ 5

No hassle to file and get a claim resolved.

I have to say, I expected a lot of hoops to jump through. Companies are all very eager to take your money, but when it comes time to pay out, in this case (Product Insurance) quite often it is a different story. But to my surprise that is not the case with Asurion. I submited my claim, and a few days latter I received my check. At 77 and retired from the computer field i have seen alot of things with companies that do not care about customer service and satisfaction. But when you make a purchase from Amazon with their 30 day return policy and Asurion insurance. You can't beat it.

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Reviewed in the United States on November 20, 2025